Overall Satisfaction with SharpSpring
SharpSpring offers a powerful and feature-rich CRM and marketing automation solution that is available for a very affordable price compared to competing platforms. It's relatively easy to use and has a great support team that is quick to help with any issues. Email deliverability with SharpSpring has been better than any other platform due to its strict compliance department. They are constantly adding new features that add additional value. It's also nice that they only have one tier, unlike other platforms that have tiered pricing models.
- Email deliverability has been absolutely wonderful. We've seen better open rates than any other platform.
- Support is very responsive and helpful. I've never had an issue getting help with a problem with a quick turnaround.
- It offers a very rich set of features for an affordable price. They're always adding new features and improving value.
- Landing page builder is a bit clunky.
- With the software always changing, there are the occasional bugs.
- Allowed our agency to increase our value to our clients by offering fully integrated digital marketing strategies.
- Increased ROI for our clients by allowing us to more easily attribute sales to campaigns.
- Increased email deliverability over platforms like MailChimp.
I find SharpSpring a lot more user-friendly than platforms like HubSpot or Act-On. I find HubSpot's interface very convoluted in places. I also feel as if HubSpot's email deliverability is not as good. Compared to the other platforms, SharpSpring's interface tends to just be a lot easier to use. It's also far more affordable and has a great feature set.