Full-featured marketing automation and more with great support and low price
July 03, 2020

Full-featured marketing automation and more with great support and low price

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

I own an ad agency. I use it as the primary lead generation, nurturing, and selling software, really, marketing automation and sales. We also use the live chat feature on our own site, which has worked really well. I also help my clients use all the same features, too. We're just starting to use the "Perfect Audience" feature that lets you retarget visitors with advertising (and soon will let you advertise on virtually any site). Since it has both marketing and sales pipelines, we can use if for virtually all sales and marketing activities.
  • LiveChat and also chat bots--an amazing feature that's really just a free add-on.
  • Lead tracking, scoring, and automated programs--can't be easier to use.
  • CRM--integrates really well with the marketing automation.
  • Tech support--really sharp, nice, patient team.
  • No complaints. They keep adding more features I didn't realize I couldn't live without.
  • Doubled my restaurant client's revenue (from $15,000 to $30,000/month during shutdown).
  • Is the only method our agency uses to drive revenue.
  • Helped a startup gain serious traction within two weeks.
Better support team, no contracts, much less of a price, similar feature set (when I first subscribed--now it has LiveChat and retargeting and more that Act-On didn't have, features seem to be constantly added). Much nicer and intuitive interface. Built-in CRM that integrates really well with the marketing automation.
I've used it with really small businesses where I thought marketing automation might be overkill, but it worked great and brought in a fantastic ROI, especially given the low price (the lowest I found that has a solid feature set). I helped a restaurant double their sales during the shutdown and raise money for the local medical professionals fighting the Coronavirus.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Integration with SugarCRM
10