One of the best courier partner for Ecommerce
October 31, 2023

One of the best courier partner for Ecommerce

Namrata Agarwal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shiprocket

We are an ecommerce brand offering natural skincare products. We use Shiprocket to deliver our products to our customers who shop online either from our website or through instagram, whatsapp etc.
  • Dedicated and simple Dashboard
  • Accurate tracking of the shipments
  • Too many carrier partners options
  • The price has gone a little high since the time we started using it.
  • The possibility to use international shipment could be more accessible.
  • It would be wonderful if we could get the delivery boy`s number.
  • Simple and easy to use dashboard
  • Mobile funcyionality
  • NDR alerts
  • Shiprocket has definitely helped us get more business with the help of timely deliveries.
  • Its easy to use dashboard helps us create as many shipments as we want within minutes.
  • The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.

Do you think Shiprocket delivers good value for the price?

No

Are you happy with Shiprocket's feature set?

Yes

Did Shiprocket live up to sales and marketing promises?

Yes

Did implementation of Shiprocket go as expected?

Yes

Would you buy Shiprocket again?

Yes

Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.

Using Shiprocket

1 - They handles the operations part. Handling day to day orders and fulfilling them on time. We use shiprocket to shop products to end buyers.