Sigma is extremely beneficial for support agents working in a time crunch!
August 25, 2022

Sigma is extremely beneficial for support agents working in a time crunch!

Hailey Byrne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sigma Computing

We use Sigma to do deep dives into how a store is performing and to find other account details a lot easier.
  • Pulls high level information in a matter of minutes.
  • Provides accurate information about an account.
  • Helps identify an issue that is underlying.
  • Sigma can run a bit slow sometimes.
  • When searching for a specific market, it is hard to find the one needed without putting the exact wording.
  • Sigma is able to help support assist customers in a timely fashion when needing an answer quickly.

Do you think Sigma Computing delivers good value for the price?

Not sure

Are you happy with Sigma Computing's feature set?

Yes

Did Sigma Computing live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sigma Computing go as expected?

I wasn't involved with the implementation phase

Would you buy Sigma Computing again?

Yes

Sigma is very easy to use, so people with less technology experience have an easier time finding the information needed through this platform.
It allows for internal teams to quickly pull the information that would reflect the issue at hand. This way, it can be fixed in a timely manner.
  • Chartio (discontinued)
Chartio was faster in loading results, but sigma allows for more accurate information and less crashes.
Sigma helps pull high level data for a store that would typically not be able to be found.

Sigma Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
Not Rated
Report Formatting Templates
Not Rated
Drill-down analysis
Not Rated
Formatting capabilities
Not Rated
Report sharing and collaboration
Not Rated
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated