Sigma is extremely beneficial for support agents working in a time crunch!
August 25, 2022
Sigma is extremely beneficial for support agents working in a time crunch!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sigma Computing
We use Sigma to do deep dives into how a store is performing and to find other account details a lot easier.
Pros
- Pulls high level information in a matter of minutes.
- Provides accurate information about an account.
- Helps identify an issue that is underlying.
Cons
- Sigma can run a bit slow sometimes.
- When searching for a specific market, it is hard to find the one needed without putting the exact wording.
- Sigma is able to help support assist customers in a timely fashion when needing an answer quickly.
Do you think Sigma Computing delivers good value for the price?
Not sure
Are you happy with Sigma Computing's feature set?
Yes
Did Sigma Computing live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sigma Computing go as expected?
I wasn't involved with the implementation phase
Would you buy Sigma Computing again?
Yes
- Chartio (discontinued)
Chartio was faster in loading results, but sigma allows for more accurate information and less crashes.
Comments
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