Sigma powers progress
May 31, 2023
Sigma powers progress
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sigma Computing
We use Sigma to deliver curated analytics directly to our clients via an embedded workbook. The Sigma product has shifted delivery and product development to the product team, and allowed our technical team to focus on data aggregation, transform, QA and analytics. We use Sigma to completely overhaul our product offering and streamline our operations.
- Sigma has plenty of onboarding documentation
- Sigma has excellent customer support
- Sigma is powerful, they have features I need before I realize I need them
- Sigma can have a steep learning curve for the un-initiated
- Sigma can sometimes deprecate features or stop supporting them without much notice
- Sigma has incereased time to market by 200%
- Sigma has reduced our customer order fulfillment lead time by 75%
Do you think Sigma Computing delivers good value for the price?
Yes
Are you happy with Sigma Computing's feature set?
Yes
Did Sigma Computing live up to sales and marketing promises?
Yes
Did implementation of Sigma Computing go as expected?
Yes
Would you buy Sigma Computing again?
Yes
The new functionality delivered by the workbook embed is not just for the client, but also for our internal teams. By connecting this BI tool directly to our Data Warehouse, we remove the data team as the bottleneck to data aggregation, and we also increase the number of creators who can work on the UI for our B2B clients. Operationally this is a huge win, since we are a small startup with limited resources. Additionally, this gives us a competitive advantage, since our reporting delivery isn’t limited to pre-built templates sent via email. We are still in beta, testing with a small subset of clients before rolling out to our entire B2B market segment. I have managed this product from ideation through release, and am expecting the sales team to generate big wins with the updated product.
Because we are able to monitor many of our key metrics easily, sigma has helped us identify issues in our data, as well as QA new datasets quite easily.