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Definitely worth the price you pay
October 08, 2019

Definitely worth the price you pay

Matthew Veil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignRequest

We are a digital marketing agency and we use SignRequest as a low-cost alternative to the other software out there. I wouldn't be opposed to using the other software, it's just that the pricing versus how much we use it doesn't justify the expense right now. SignRequest is a nice and very easy to use alternative plus it's free to begin with. We also had developed our own WordPress e-signature program and every once in a while it doesn't work due to bug issues, so again the fact that SignRequest is on its own website is a nice alternative.

Great for people starting out with online e-signature programs.
  • Easy to upload documents to sign both as a pdf and as a word document.
  • Very simple features which allow me to set the contract up within a few minutes.
  • Toolbar on the right side for additional details needed.
  • Not the most mobile-friendly. My customers have had issues with signing it on their mobile devices, but it still works.
  • Only other suggestion is that to adjust the contract typing for larger fields as the fields' inputs can appear small when signing.
  • Maybe have an "initial only" field. I know I can do it with the signature, but it looks kind of off in my opinion.
  • Time saving. Other programs you use online take a lot of time to get used to. SignRequest only takes a few minutes to get up and running.
  • Money saving. I've used the free version for many months until it was in the budget for the paid version, and the paid version is a lot less than most other systems out there. Where there may be a need for other to spend more, it fits my needs for less money.
  • Easy to manage.
  • Signing reminders. On the paid version you can set up signing reminders in case your clients get busy. Spend less time following up for a simple signature.
Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller businesses just starting out its perfect for the free plan. Worth trying out.
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.

Do you think SignRequest delivers good value for the price?

Yes

Are you happy with SignRequest's feature set?

Yes

Did SignRequest live up to sales and marketing promises?

Yes

Did implementation of SignRequest go as expected?

Yes

Would you buy SignRequest again?

Yes

Well suited for small businesses who are just starting out with e-signature or online signatures. Online service-based businesses that don't bring on a lot of customers every month would like the low-cost feature of SignRequest. I am able to work with people all around the world with SignRequest esignature program. In addition to having clients sign proposal agreements and contracts, I also use it for subcontractor agreements.