Item: Skilljar by Gainsight
Rating: 10
Author: Verified User

Overall Satisfaction with Skilljar

Use Cases and Deployment Scope

Skilljar is used for all customer and partner training, as well as some internal training. It is easy to customize, flexible, offers great analytics and meets learner needs, all without the baggage of legacy HR and compliance training LMSs. Many APIs are available - it's easy to connect with marketing automation tools and CRMs, so you can easily nurture learners with additional content.

Pros and Cons

Pros

offer front end design with CSS - match your web specs
manage all training types - ILT, on-demand, certification exams, etc
connects to SSO ID providers

Cons

can't think of any, it's robust

Return on Investment

Huge - Skilljar has been instrumental in helping drive new user acquisition and increasing influence in our target audience

Alternatives Considered

ExpertusONE and Cornerstone OnDemand

Skilljar is head and shoulders above both these systems, not only in features but in customer service, informational blog posts, and ongoing new-feature roadmap development. It scales up and down for peak loads due to its multi-tenant architecture. If you run a successful promotion and suddenly find you have a crush of new users knocking on the enrollment door, don't worry. Skilljar will handle it with no degradation in performance.

Other Software Used

Smartsheet, Box, ion interactive, by ScribbleLive

Likelihood to Recommend

You can put any content type in it, but you do need to use it and run it - it's not like a big system where your IT dept runs it. That's what gives it power, and where your team can learn more about UX and course management by helping to set up, run and maintain Skilljar. That part offers a professional growth opportunity.

Skilljar by Gainsight Feature Ratings

Comments

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Skilljar FTW