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Onboarding Excellence and Driving Business Growth with Skilljar
November 27, 2023

Onboarding Excellence and Driving Business Growth with Skilljar

Happy Soni | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar’s Customer Education LMS Platform

The content delivery such as courses, tutorials and documentation is good, content covers a range of topics to get the good understandings, I am using it for training purpose that also provides the certifications and assessment thats where it is good platform and at my company it is also used for analysis and reportings. It is enhacing the customer success and product knowledge.
  • Personalized Learning Path is the good feature that helps us to create our own personalized path.
  • Certfication Programs is the good to go option for the validation and recognizing the skillsets.
  • Community and Social Learning features enables the collaboration between distant learners and helps to amplify the knowledge.
  • Analysis and reporting feature is also good.
  • Machine Learning and Personalization can be used to analyze the user behavior and performance in key areas.
  • The Gamification feature like badges, leaderboard and rewards can be improved further.
  • Advanced assessment and quiz can be the area of improvement.
Due to User friendly environment, ease of course creation, customization and branding, the responsive design, the support etc. are some really great feature that is justifying my rating I have given for the software. There might be some areas for improvement but the purpose it is serving is really great.
It is having good level support my queries were well addressed.
  • Skilljar significantly boosted ROI by accelerating product adoption, leading to increased revenue.
  • Its scalable platform streamlined training, enhancing overall business efficiency.
  • reducing onboarding time is the good feature.

Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?

Yes

Are you happy with Skilljar’s Customer Education LMS Platform's feature set?

Yes

Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?

Yes

Did implementation of Skilljar’s Customer Education LMS Platform go as expected?

Yes

Would you buy Skilljar’s Customer Education LMS Platform again?

Yes

I does not evaluated it was my first and it served the purpose.
Some well suited areas are Product Onboarding, Certfication programs, Software training for Clients, Continuous Learning for the employees and customer support knowldge base. These areas are really good to go in real world in the vcompany and some of the less appropriate scenarios might be short term training solution, low user engagement.