Helpful App to Evaluate Your Website
October 22, 2021
Helpful App to Evaluate Your Website

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
Smartlook is currently being used to evaluate and test the design and functionality of our website. It helps us test and identify what features are working or not.
Pros
- Recordings are pretty easy to view and use.
- Smartlook's website is pretty simple and intuitive.
- User management on Smartlook's website works well.
Cons
- Heat maps can use some improvement.
- It helped eliminate costly apps.
- It helped to focus on how functionality could be improved.
100% better. Microsoft had no support at all. They directed you to a forum where other users "could" assist, but there was no assistance.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes
Configuring Smartlook
I currently only use it for my home page, but you could use it for well-trafficked pages.
No - we have not done any customization to the interface
No - we have not done any custom code
Comments
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