Solarwinds - the whole package
March 28, 2016
Solarwinds - the whole package
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Server & Application Monitor
We implemented SolarWinds Server & Application Monitor as part of our monitoring suite. We are using it to verify the availability of our hosted services and generate alerts feeding to our on call analyst. This allows us to see issues before the users tell us.
It also provides valuable insight into resource constraints and potential hardware issues within our highly virtual server environment.
It also provides valuable insight into resource constraints and potential hardware issues within our highly virtual server environment.
- It provides a great way to monitor a complex multi-server application to see a view of the whole system, then drilling down on any pain points to find the root causes.
- It integrates well with other SolarWinds products. Use this to build a help desk or executive level view of your environment so that they can see any issues before pages and escalations start flying.
- Having all the monitoring in one easy to use view makes it easy for other teams to check on current issues and how they might be impacted. My favourite example is users are not able to access the network suddenly and helpdesk says they not getting an IP address. The ticket goes to the network team of course. One quick look and you can tell the server handing out DHCP addresses is down. This just saved an hour of troubleshooting why your router isn't passing the DHCP requests along like it should.
- The report writer on through the GUI is still missing some features and logging into the server console to use Report Writer is not always handy for a quick once-off report.
- Building some more intelligence into the "Map" creation tools would be nice. For example, something that could tie into Visio so that you only have to add items to the system diagrams once, then just tie them together in SolarWinds with Tags or something else.
- Make Thwack (the user community for Solar Winds) even more awesome.
- Just joking. It's already 110% awesome.
- It allows us to show upper management a performance overview to show value
- Easy monitoring allows for a much faster MTTI ( mean time to innocence) when resolving issues with external partners
- Alerting allows proactive troubleshooting of issues before users notice the issue.
The integration with their other software including Alert Central provide for a common language between teams when discussing monitoring and everyone has access to the same tools and knows how to use them.