SolarWinds - the best tools for the job!
Updated December 24, 2019
SolarWinds - the best tools for the job!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor is used across our organisation as the primary monitoring tool for all systems, and it's used by several departments within the company. It acts as a single pane of glass for monitoring and alerting for systems from head office servers to retail POS units. It also reports on uptime for SLAs.
- Automatically adds new systems in. This is easier than most of the other monitoring systems I've used.
- Integrates with ticketing systems like ServiceNow.
- Regularly adds new features or improves functionality of existing ones.
- Very easy to upgrade to the latest version.
- Under the hood, it's a variety of monitoring products that have been added over the years, and sometimes this shows. The integration is pretty good, but not perfect.
- Adding additional custom SNMP pollers could be a lot easier.
- Sometimes you still need to use individual programs on the server to add or configure monitoring, rather than all going through the front end.
- Hard to see exactly what is monitored on each node.
- We feel that the ROI on SolarWinds is excellent.
- While it's not the cheapest solution, it's greatly reduced maintenance and downtime.