Item: Salesforce Spiff
Rating: 9
Author: Verified User

Overall Satisfaction with Spiff

Use Cases and Deployment Scope

I use Spiff to track sales activity and my commission associated to it. It helps me see an overall view of my goals, where I am year to date, as well as more granular data such as cross sells and new customers acquired.

Pros and Cons

Pros

Tracking quotas
Breaking down sales metrics in the way they are booked (new, upsell, cross-sell etc)
Providing a visual representation of annual goals

Cons

It would be great if there was some kind of notification feature to enable when you receive a milestone, hit a goal etc

Return on Investment

increased transparency into compensation
improved sales rep productivity - specifically, this allows reps to understand where they are behind or meeting there goals especially when it comes to cross-selling products

Usability

The product features are clearly labeled and easy to understand at first glance, which makes it simple to navigate between each dashboard. Metrics are calculated for you which take the work out of our hands, making the tool worth the investment.

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Other Software Used

Front, Tableau Cloud

Likelihood to Recommend

Overall, I think for folks in a commissioned sales role, this tool is quite helpful. It allows you understand if and how you are meeting your monetary goals. If you are not, how can you push yourself to get there and what do the deal sizes need to be in order to get there?

Salesforce Spiff Feature Ratings

Comments

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