Sprinklr - The Best Enterprise Social Platform
February 27, 2015
Sprinklr - The Best Enterprise Social Platform
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Publishing, Monitoring, Reporting, Listening
Overall Satisfaction with Sprinklr
Sprinklr is the platform we use for our corporate social media program. We use it to publish, monitor, and listen for all our corporate channels, including our careers channels. It enables us to scale our program across the organization and run a strategic program.
- Hands down, the best enterprise level social media management platform for posting, monitoring and measuring your social media program. The platform can empower and enable a team of one to do the work of a larger team as well as it can support a massive organization with a large extended social media team.
- The listening platform is integrated with the core platform so you can easily engage with the conversation stream without having to switch applications. Everything is also captured and measured.
- The analytics are some of the best analytics for social I've seen. You can be as broad and as high level as needed for an executive report, or drill down into the granular details needed for day to day management.
- It can seem a bit costly when compared to the free options but honestly, it does way more than any free software can ever do. The cost and the additional costs to add the paid module are probably my only complaints.
Corporate communications and corporate social media, customer service, recruiting/careers
- Sprinklr has enabled us to run a strategic social media program that shares a mix of corporate content, lead gen content, and recruiting/employment brand content. It has also enabled us to implement monthly executive reports and listening reports to support corporate communications.
- Sprinklr's reporting capabilities enabled us to do a detailed ROI analysis and prove to the business of social media's contribution to sales/revenue.
- Hootsuite Pro,TweetDeck,Radian6
Sprinklr is much better then all of the other platforms that I've used for enterprise/business social media. I use TweetDeck for my personal social media but that's just to tweet.