I am managing social media channel because I am anti-social
September 06, 2019

I am managing social media channel because I am anti-social

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Social Publishing & Engagement
  • Social Listening

Overall Satisfaction with Sprinklr Modern Engagement (formerly Social + Messaging Suite)

NVIDIA uses Sprinklr as their social media platform management tool. It helps to deliver content in worldwide organization and has better management results overall. Other departments may use its listening function. As a global company, the consistent content is important for branding. We use Sprinklr to make sure all countries that use social media platforms can get the same standard/quality assets and on time.
  • Central control to deliver global assets
  • Get overall results immediately
  • Plan schedules easily
  • Loading speed
  • Mobile tool UI
100 - Most of them are social media managers, community managers, and digital marketing staff.
  • Easy to maintain worldwide standard of our branding, and allow the EU to understand our product.
Their support team responds to issues quickly.
I am managing 11 different countries social media platforms, and Sprinklr gave better experience with management.

Sprinklr Social Feature Ratings

Boolean keyword searches
7
Filtering out noise/spam
8
Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
8
Audience targeting
Not Rated
Content optimization
Not Rated
Workflow management
8
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
9
Facebook
7
LinkedIn
Not Rated
Google+
Not Rated
Instagram
8
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
Not Rated
Role-based user permissions & privileges
9
Mobile access
7