After years of use, Sprout Social continues to be our go-to social solution
June 10, 2021
After years of use, Sprout Social continues to be our go-to social solution
Score 9 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with Sprout Social
Sprout Social allows us to neatly create and schedule a high volume of social posts/content for a large and growing list of clients. It is primarily used in our social media department. A handful of dedicated staff interact with and manage Sprout Social, collaborating and sharing duties in getting content up on multiple social platforms on a daily basis.
- Save time
- Save money
- Make our jobs easier
- Help avoid mistakes
- Help improve visibility and scope of live projects
- Interface could use a light update
- Rarely, multiple users accessing the same account may have issues
- Support is great most of the time with very few longer response times
- Hourly wage cost has obviously improved with the speed and volume Sprout Social can provide
- Employee ability to get volume of work done in less time
- Customer satisfaction--ability to quickly post important timely info very fast across multiple platforms
I have not personally used anything other than Sprout Social. Before it was doable to manually manage each social account. We then grew significantly and needed an all-in-one solution. Sprout Social perfectly fit our needs then and still does six years later. No complaints on my end. Staff are happy too.
Do you think Sprout Social delivers good value for the price?
Yes
Are you happy with Sprout Social's feature set?
Yes
Did Sprout Social live up to sales and marketing promises?
Yes
Did implementation of Sprout Social go as expected?
Yes
Would you buy Sprout Social again?
Yes