Easy to use and administrate
July 21, 2023

Easy to use and administrate

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SmartSearch (legacy)

Overall Satisfaction with Square 9 Softworks

Great imaging system and not having reams of paper documents to store! But has come a long way from just being image storage and becoming a system where invoices can be approved digitally.
  • Image storage
  • invoice approval
  • ease of use
  • There are so many features that i can't think of any cons
  • i have no knowledge on the investment or ROI end
Support always gets back to you quickly and help resolve any issues
integrated with our proprietary shipping software, users can actually click a button in our software and bring up the document viewer right from there and not have to even go to the GlobalSearch client.
Email enabled workflows allow for documents to be sent from the customer and process directly into GlobalSearch
Accounts payable are able to approve or decline invoices with ease
Our company has been using this product for 20+ years. Since it was Fortis, then SmartSearch, to GlobalSearch, and for every transition the Square 9 team has been a great asset to making the change go smoothly

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

Yes

Did implementation of Square 9 Softworks go as expected?

Yes

Would you buy Square 9 Softworks again?

Yes

Adobe Acrobat, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Adobe Robohelp
So easy to maintain and for users to use the product. Great and quick customer support when there ever is a problem (rarely)