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New Client
October 18, 2023

New Client

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Square 9 Softworks

After implementation, we will be using Square9 on-prem for document digitization as well as workflow and repository. Currently, we have documents that move around the office and even other departments via folders which can be misplaced or have incorrect documents in incorrect folders. Having these digital and with preset workflow patterns will greatly increase our efficiency as well as accuracy.
  • Document Indexing
  • Workflow Design
  • Training
  • Training datedness
  • Increased Accuracy
  • Increased Efficiency
We're on the tail end of implementation, so I can't really speak to this yet.
Features look similar but the price point is much more affordable for my current employer. Square 9's training material could use an update but works overall.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Square 9 Softworks go as expected?

I wasn't involved with the implementation phase

Would you buy Square 9 Softworks again?

Yes

If looking for an ECM product, I haven't found any reason to not go with Square 9 so far. Having come from using Perceptive Content, it seems quite similar and assuming they have backend customization via some sort of programming language, it will be on par and far cheaper in my opinion.