Employee Central - Leader in HRIS
August 23, 2016

Employee Central - Leader in HRIS

Ellen Meister | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Employee Central

Overall Satisfaction with SuccessFactors Employee Central

Employee Central was being used by our global partner in Switzerland - and all other countries migrated to Employee Central. Now, we have over 80 countries and over 15,000 employees in Employee Central, which now enables our company to search for talent throughout our entire organization in one portal.
  • Proxying feature is fantastic especially when you are trying to troubleshoot an issue for a manager/employee.
  • Making corrections - love how you do not need to insert a new record if there is an error in an employee's record. "Correcting History" - is a strong feature that is used a lot.
  • Country specific fields - Employee Central has country specific fields that work for each individual country. It's great when you have so many different countries for using the product. You can almost "customize" it for your country needs.
  • The support for Success Factors in general, is not at the best.
  • Often when there is a quarterly enhancement, the system will be brought down or something doesn't work the way it should. Maybe better "testing" prior to new releases.
  • The return on investment is huge. Having all 15,000+ employees from all different countries in one database, has many benefits and return on investment from pulling talent within our organization to self-promoting oneself.
I have used Ultimate Software (UltiPro) and Ceridian mostly in the past and to me, systems are systems. But, Employee Central is probably on the top of my list, for ease of system, connection between all other modules and reporting.
If you use other products within SuccessFactors (i.e. Recruiting, Performance) having Employee Central pull all the data together and being the "hub" of your HR system, is truly a benefit.

SAP SuccessFactors Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
8
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
7
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
Not Rated
Pre-built reports
9
Ability to combine HR data with external data
6
Performance plans
9
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
Not Rated
Multiple review frequency
8
Create succession plans/pools
5
Candidate ranking
6
Candidate search
8
Candidate development
6
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
9
Job Search Site Posting
8
Duplicate Candidate Prevention
4
Applicant Tracking
8
Notifications and Alerts
8