Robust and cost effective platform for Lead Management
May 30, 2021
Robust and cost effective platform for Lead Management
Score 9 out of 10
Vetted Review
Verified User
Software Version
Sugar Corporate
Overall Satisfaction with Sugar Sell (SugarCRM)
It has really helped us to maximize our sales and marketing efforts. All our info regarding sales opportunities, accounts, contacts, leads, etc are under one platform allowing us to get visibility into our sales efforts and pipeline. Also by automating most of the tasks by setting up workflows helps a lot in saving time and making the process efficient. It is very easy to use and very affordable and also well suited for most businesses. It covers most of the important functionalities required in any CRM like workflow automation, analytics, leads and contacts management, etc. Overall it is a very robust and scalable CRM in the market for small to mid size businesses.
- It was easy to set up and didn't take a lot of time during integration.
- Its export functionality is good.
- Their customer support service is fantastic and their technical support is great as well.
- Their reporting and analytics function is very comprehensive.
- It is very well-organized in terms of content management or Workflow management and opportunity management.
- The UI can be made better. It's a little clumsy at times.
- Reduced sales cycle.
- Increased visibility into our pipeline and improved forecasting.
- Increased revenue.
- Reduced risks and cost.
Do you think Sugar Sell (SugarCRM) delivers good value for the price?
Yes
Are you happy with Sugar Sell (SugarCRM)'s feature set?
Yes
Did Sugar Sell (SugarCRM) live up to sales and marketing promises?
Yes
Did implementation of Sugar Sell (SugarCRM) go as expected?
I wasn't involved with the implementation phase
Would you buy Sugar Sell (SugarCRM) again?
Yes