Overall Satisfaction with TeamViewer
We used TeamViewer as a replacement for VNC. The server client was install on every laptop company-wide. This enabled myself and the rest of our IT staff to remotely support and manage our users in a very effective way.
- An install-free client
- A saved list of connections
- High quality connects, free of lag
- Fantastic interface
- The interface for fileshareing isn't up to the standards of the rest of the app
- Immediate, simple remote support = more confidence in my team to do our jobs
- Knowing that getting support is so simple with TV removes a barrier from my customers to ask for support.
Here are 3 MAJOR competitors we looked at and some reasons we choose not to use them
VNC - requires you to be on the same network. Poor compression and performance
Go To My PC - requires a fair amount of user support. Not headless
Remote Desktop - requires same network. Not cross platform. Featureless.
VNC - requires you to be on the same network. Poor compression and performance
Go To My PC - requires a fair amount of user support. Not headless
Remote Desktop - requires same network. Not cross platform. Featureless.