Totango....The Good, Better and Best of this Tool!!
December 03, 2020

Totango....The Good, Better and Best of this Tool!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Totango

We use this great tool to allow our sales rep to quickly discern the opportunities in their large territories. Totango is also very helpful in mitigating churn by being proactive with customers who have a drop in the health of their account.
  • Quickly find opportunities in your territory.
  • Manage the health of your account
  • Help with client adoption
  • Mitigate churn
  • Allow for the ability to copy and past account id
  • Import data and notes that have been added prior to installing Totango
  • Sent quotes from the tool
  • Great at getting ahead of customer's health issues to mitigate churn
  • Client adoption
  • Upselling
I've never used anything that's remotely comparable to Totango. Its a very unique tool in a class of its own.

Do you think Totango delivers good value for the price?

Yes

Are you happy with Totango's feature set?

Yes

Did Totango live up to sales and marketing promises?

Yes

Did implementation of Totango go as expected?

Yes

Would you buy Totango again?

Yes

Very thorough service and support!
Very user friendly
Best for filtering large sales territories quickly. Less with importing notes from Salesforce into Totango.

Totango Feature Ratings

Product usage
10
Help desk / support tickets
10
NPS surveys
10
Customer profiles
10
Automated workflow
10
Internal collaboration
10
Customer health scoring
10
Customer segmentation
10
Customer health trends
10
Engagement analytics
10
Revenue forecasting
10
Dashboards
10
Role-based user permissions
10
API
10
Integration with Salesforce.com
10
Integration with Marketo
10