TriNet has improved our efficiency
March 09, 2018
TriNet has improved our efficiency
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
Discovery Data uses both TriNet HR Passport and TriNet Expense to manage most of our HR and payroll tasks. It helps our small accounting team work more efficiently by eliminating the hassles of tasks such as maintaining employee hours, calculating appropriate withholding, administering benefits, managing reimbursable expenses, and maintaining PTO balances.
- TriNet's benefit management functionality is a life saver. There are plenty of available medical , dental , and vision plans to select from and the costs are very reasonable. Once upper management narrows down the plans that we would like to offer employees, the enrollment process for the employees is effortless due to the user-friendly system and number of resources available.
- Maintaining paid-time-off in TriNet is great. Employees are able to easily submit PTO requests and, once approved by their manager, the balances are automatically updated and reflected on their earnings statements. At any time, employees can log in to check their current balances and even estimate year end balances in order to plan ahead.
- Since the update to the "Beta Site", the system does not always function properly. Often, I will have try to access information and the screen will just remain white and never load, causing me to have to log out and try again later. Employees and administrators have also noticed that the system often moves very slowly. The delayed response time after clicking an option causes completing tasks to be less efficient.
- Although TriNet offers a number of reports, the reports system is "down" a lot. This can be a huge problem when trying to complete tasks by a deadline. Especially when the solutions center can offer no explanation or anticipated resolution time for the problem.
- TriNet has made our payroll and benefit administration processes more efficient.