TriNet the Great HR Support Professionals
October 11, 2022

TriNet the Great HR Support Professionals

Kathleen Adams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We are extremely happy with TriNet! We use TriNet for all of our HR support needs. They are pros at helping us with the benefits package we offer our employees. We have employees in all 50 states and overseas, and TriNet is our go-to for individual state laws and taxes. The TriNet platform is also super user-friendly and easy to navigate.

Pros

  • Communication from TriNet to our employees and to myself as HR
  • Benefit negotiation
  • Problem resolution

Cons

  • More pre made reports in Workforce Analytics
  • Policy acknowledgements for employees seems to be difficult
My TriNet contacts are always eager to help. The communication between myself and TriNet has always been positive and productive. I have worked with TriNet to develop our AAP and received a deep dive into our employee base and what we should be striving for as a company.
The TriNet platform is very user-friendly and easy to navigate. I do wish policy acknowledgments were easier for employees. Before the platform upgrade, when a new policy was posted, employees would receive a pop-up with a link to go directly to the policy that needed review. I wish this function would return.
  • HR compliance
  • Reduction in time spent for admin HR tasks
  • Easy to run reports and already built reports
They have provided real-time updates on state and federal laws. They were available to help answer any questions in relation to COVID-19 and employee issues.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

TriNet is wonderful. My specific TriNet contacts are always more than responsive and eager to help with any request. TriNet is extremely well-suited when it comes to HR-specific duties. These are things like benefit negotiations and elections, hiring and terminating employees, and educational training modules for employees.

TriNet Feature Ratings

8.7
Employee demographic data
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
7.3
View and generate pay and benefit information
9
Update personal information
9
View job history
Not Rated
View company policy documentation
4
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.7
Report builder
6
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
7.5
Job Requisition Management
7
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
8
Notifications and Alerts
Not Rated

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