Troops is a HUGE time saver
March 13, 2020

Troops is a HUGE time saver

Ariel Ezekiel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Troops

Troops is used by multiple departments at Chrome River. The entire organization uses Slack as well with Troops integrated. I can only speak on behalf of how the business development team uses the software. Whenever a team member gets an inbound lead, whether that is a whitepaper download or a demo request, Troops will notify the correct BDR before the lead is sent over by marketing. This results in quicker outreach to our prospects.
  • Real time notifications.
  • More customization.
  • Positive ROI because we can reach out to prospects as soon as they engage our website.
I personally haven't had to deal with Troops customer support. However, I went to a Troops hosted event in Santa Monica recently and it was amazing!

Do you think Troops delivers good value for the price?

Yes

Are you happy with Troops's feature set?

Yes

Did Troops live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Troops go as expected?

I wasn't involved with the implementation phase

Would you buy Troops again?

Yes

I would recommend Troops to anyone in sales/business development. It is a unique software and my team would be less efficient without it.