Overall Satisfaction with Troops
Troops is used by multiple departments at Chrome River. The entire organization uses Slack as well with Troops integrated. I can only speak on behalf of how the business development team uses the software. Whenever a team member gets an inbound lead, whether that is a whitepaper download or a demo request, Troops will notify the correct BDR before the lead is sent over by marketing. This results in quicker outreach to our prospects.
- Real time notifications.
- More customization.
- Positive ROI because we can reach out to prospects as soon as they engage our website.
Do you think Troops delivers good value for the price?
Yes
Are you happy with Troops's feature set?
Yes
Did Troops live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Troops go as expected?
I wasn't involved with the implementation phase
Would you buy Troops again?
Yes