Great partnership with TrustRadius
Felicia Haggarty | TrustRadius Reviewer
December 18, 2018

Great partnership with TrustRadius

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TrustRadius for Vendors

  • TrustQuotes Library
  • TrustQuotes for Web
It provides web visitors a true review of our product that they can see on our product pages. I believe only marketing is involved currently.
  • Placing the reviews on our own web pages
  • Having customer quotes available to me for other marketing purposes
  • Great working relationship
  • As a new employee, I'd love to see what all the offerings are
  • I'd like to help set up a self-service model so meetings are less often
  • A list of to-dos are helpful after the calls
  • Increase brand awareness
  • Manage brand reputation
  • Scale customer proof through reviews
Impact on landing page conversion by 30%, number of references increased, greater retention of customers
Gartner - but they involve a lot more work on our end.
Yes I know that my customer retention, some customer references and reviews are taken care of so I can focus more on strategy and conversion.
We leveraged some of the customer quotes in our social channels for a big product launch which added a different tone of a reliable, tested product as opposed to something that was new and less focused on our customers' success.
In my 5 months working with the team, it's been a relaxed working relationship where some of our other partnerships are high-pressured and detail-oriented.