Overall Satisfaction with TrustRadius for Vendors
- TrustQuotes Library
- TrustQuotes for Web
It provides web visitors a true review of our product that they can see on our product pages. I believe only marketing is involved currently.
- Placing the reviews on our own web pages
- Having customer quotes available to me for other marketing purposes
- Great working relationship
- As a new employee, I'd love to see what all the offerings are
- I'd like to help set up a self-service model so meetings are less often
- A list of to-dos are helpful after the calls
- Increase brand awareness
- Manage brand reputation
- Scale customer proof through reviews
Impact on landing page conversion by 30%, number of references increased, greater retention of customers
Gartner - but they involve a lot more work on our end.
Yes I know that my customer retention, some customer references and reviews are taken care of so I can focus more on strategy and conversion.
We leveraged some of the customer quotes in our social channels for a big product launch which added a different tone of a reliable, tested product as opposed to something that was new and less focused on our customers' success.