TrustRadius a great Platform to shine, learn and improve your brand in everyway
Updated March 11, 2020
TrustRadius a great Platform to shine, learn and improve your brand in everyway
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
- Review Management Program
- TrustQuotes Library
- TrustQuotes for Web
- TrustProfile (Premium Profile)
- I like the review programs and incentives
- I like that there are a lot of features in the offering
- I like the TrustMaps
- It would be nice to have some periodical reports published by TrustRadius on various topics and /or categories. Reports are always nice materials by third-party to share.
- Increase brand awareness
- Scale customer proof through reviews
- Third-party validation of marketing claims
- Identify candidates for case studies & advocacy
- Increase landing page conversion
- Create sales enablement content
- Gather product insights
- Identify & address customer issues
The custom questions are very useful to underline your product strengths and to get valuable feedback.
The quality of the content collected from our customers is great and a lot of time we could also get information we didn't get with other vendors, like for example TrustRadius told us which customers express the willingness to be testimonials for our company.
The quality of the content collected from our customers is great and a lot of time we could also get information we didn't get with other vendors, like for example TrustRadius told us which customers express the willingness to be testimonials for our company.
We work also with other vendors but TrustRadius is one of our crucial platforms. And with TrustRadius we could acquire so many reviews much quicker than with many other vendors.
We were quickly able to enter the TrustMap and this was a great achievement for all of us and for our company.
TrustRadius for Vendors Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
One time we had a problem regarding our categories and our comparison with other vendors, it was a very delicate and difficult matter to solve but the TrustRadius team jumped on a call with us and we quickly found a solution that made sense. They really listened our problem and viewed our point of view and they came up quickly with a great solution.