Great Customer Insight
July 29, 2021
Great Customer Insight
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Premium Product Profile
- Review Sourcing Campaigns
- Custom Questions
- Quote Finder Chrome Extension
Overall Satisfaction with TrustRadius for Vendors
We use the TrustRadius for Vendors platform to secure additional and independent customer proof points, quotes, use cases and stories. It gives us that extra credibility beyond our company's customer reference platform.
- We leverage customer quotes in marketing assets / content
- We are able to generate independent customer stories
- We are able to contact hand-raisers to serve as customer references
- We would like the ability to respond to customer feedback either privately or publicly (especially in the case they are misinformed or lacking information)
- We have achieved more independent product & service feedback
- We have the additional recognition of being a "Top Rated" product
The reviews that we have received have been amazingly thorough - not only are we getting review content across the product and related services, but we are also getting feedback into areas for improvement.
Due to the ability to customize our questions and areas of focus, we have gotten more direct customer quotes on areas of our solutions that we consider differentiators as well as areas where we need help in positioning against the competition.
G2 Crowd
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
Yes
Did implementation of TrustRadius for Vendors go as expected?
Yes
Would you buy TrustRadius for Vendors again?
Yes