A programmer's communication dream
Overall Satisfaction with Twilio
In the healthcare industry you need to find different sorts of solutions to reach out to patients for different reasons. It may be appointment reminders, marketing purposes or to update them about requests that they have made. There are plenty of companies out there who do this for you, including the interface with the biggest names for PM systems and EHR, but since we have an IT department and people dedicated to develop custom software solutions, Twilio was definitely the best option to choose price-wise and implementation-wise. It gives you full flexibility to use the system as you wish, write any logical structure to implement your solutions, and it's really cost efficient in comparison to other options.
Pros
- Customization.
- Price.
- Documentation (easy to implement).
- Speed.
Cons
- It is not a direct consumer tool.
- You will need an IT team to implement these solutions.
- It's a very specialized tool.
- Appointment Reminders represent continuity of earning.
- Avoid paying ridiculously high amounts for another company to do this for you.
- Creating solutions that are currently not available in the market, hence are invaluable.
Do you think Twilio delivers good value for the price?
Yes
Are you happy with Twilio's feature set?
Yes
Did Twilio live up to sales and marketing promises?
Yes
Did implementation of Twilio go as expected?
No
Would you buy Twilio again?
Yes
Comments
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