Overall Satisfaction with Twilio SendGrid
We use Twilio SendGrid for transactional email delivery on our SaaS platform, in particular, we use it as an external SMTP relay from the Google Cloud Platform architecture. Our web-based application sends out notifications, for instance, when a particular document or news article is updated or when a course is completed and we then use the SendGrid API to send that notification out to each user's email address. The great thing is that we can use it as a single-pane view of all emails sent from our platform, so that we can track any issues with delivery to an email, as well as any potential problems with the reputation of our SendGrid relay.
- Transactional Email
- Easy to administrate
- Logging and auditing
- Clear error messages for our team when investigating missing emails
- Limitation on number of API keys/sub-users
- Delivery of emails was improved since switching to SendGrid vs other SMTP email relays
- We now spend less time on administration than other tools
Do you think Twilio SendGrid delivers good value for the price?
Yes
Are you happy with Twilio SendGrid's feature set?
Yes
Did Twilio SendGrid live up to sales and marketing promises?
Yes
Did implementation of Twilio SendGrid go as expected?
Yes
Would you buy Twilio SendGrid again?
Yes