Overall Satisfaction with UKG Pro
This is our HR system of record. We also report out of it. We use it to track all of our benefits, as well as run our payroll through it. It helps us keep track of new hires and terminations that we have through the firm. It helps populate some of our other systems internally.
- Security
- Workflows
- Reporting
- Case management
- Simple integration with other systems
- Time saving
- Management of PTO benefits so we don't overpay on employee departure
- Cumbersome when it comes to problems and having to put in cases
Do you think UKG Pro delivers good value for the price?
Not sure
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Pro go as expected?
I wasn't involved with the implementation phase
Would you buy UKG Pro again?
Yes
The on-boarding process, open enrollment (for benefits along with life events), payroll processing, and reporting. This has helped by leveraging UKG Pro to put the work back onto the desk of the user where they can enroll in their benefits at home with their family or start and pause the process to do research if need be.