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Hits & Misses in WFR.
July 08, 2023

Hits & Misses in WFR.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready

WFR was included as a time-keeping solution when we purchased the UKG Pro HCM suite of products. We were seeking the Scheduler function.
  • Timesheet Counters.
  • Advance scheduler automation.
  • Payroll Interface to UKG Payroll.
  • UKG Pro HR records do not sync into UKG WFR- WFR defaults total annualized hours to 2080 versus the scheduled hours in UKG; part-time hours and salaries are not housed in WFR correctly. The Standard Accrued Liability report does not calculate properly for part-time employees.
  • Workload template & refreshing Schedule template-Adding new shifts to the workload template cannot be refreshed in the Schedule Template. All shifts are re-imported. To correct each shift in each template needs to be manually deleted.
  • Accruals Reset: Terminated employee's accrual balances are retained in WFR indefinitely. Re-hires in UKG Pro require a manual re-hire process in WFR to clear out old balances.
  • Due to issues within WFR, we are debating moving over to Dimensions.
It fell short of our reporting needs. The scheduler has limitations, but it functions for us.
We integrated into the UKG Pro payroll. No issues to report.

Do you think UKG Ready delivers good value for the price?

No

Are you happy with UKG Ready's feature set?

No

Did UKG Ready live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Ready go as expected?

No

Would you buy UKG Ready again?

No

WFR is a fair stand-alone HCM product for a small company. It has the capabilities to support HR, timekeeping, scheduling, and leave/absence management. No issues to report with the interface between WFR & UKG Payroll. People Analytics does not support WFR. Running reports require consolidating information from both platforms.

UKG Ready Feature Ratings

4.0
Employee demographic data
3
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
Not Rated
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
5.0
Pay calculation
Not Rated
Support for external payroll vendors
5
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
4.7
Approval workflow
5
Balance details
4
Annual carry-forward and encashment
5
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
4.0
Pre-built reports
4
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated