Overall Satisfaction with UltiPro
We use UltiPro from the beginning interaction with our candidates in the recruitment module and all the way through the life cycle of our employee until their termination.
- Offering a user community where users can collaborate with other UltiPro customers. This really helps when you are looking for ideas or how others may handle a task or even a problem that you are running into.
- They keep up to date with big/new regulations and laws coming into effect (PPACA, upcoming FLSA Exemption, etc.) and make it easy for the customer to adjust and get on the right track.
- Continue to bring us new features based on customer feedback.
- I wish their reporting was more of a dashboard approach where they put some standard reports with charts and graphs available with a click of button. They offer a lot of capabilities to build your own reports but it can really end up taking a lot of time to build a report.
- Some of the tasks are not as streamlined as I think they should be. For example, when someone on our team processes a job change where the work location also changes, they have to first fill out the 'Change Job' function and then have to switch to go to another tab to change the employee's location. But it's just about switching tabs, the 'Change Job' function is effective dated and the work location will automatically post to the employee's history. This results in a current dated line item in the employee's history and then when the 'Change Job' gets approved with a date that is backdated (very common) the request would not go through due to a date in the history being greater than the date of the job change.
- Their Org Charting feature is not very user friendly when trying to print or export to a workable format. (I hear they are working on this though! :)
- Online training
- Self-taught
UKG Pro Feature Ratings
Using UltiPro
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Quick to learn Convenient Feel confident using | Not well integrated |
- Personal Address Change
- Termination Requests
- Searching for Employees
- Managing Benefit/Deduction Start Dates to coordinate with the appropriate payroll. (manual)
- Pay rate changes for mid-pay period adjustments. (Manual)
Yes, but I don't use it