Item: Unitrends
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We have two Unitrends backup appliances in different datacenters, backing up the opposite datacenter. We mostly use it to back up our four Hyper-V hypervisors, but also do some file-level backup and SQL backups. These two devices back up essentially everything that we have on-premises here in the organization.

Pros and Cons

Easy to implement.
Instant recovery with VMs.
Good reports.

Hyper-V backups can fail easily (likely a Hyper-V problem).
Configuring SMTP was a challenge (we use non-default ports).

Return on Investment

Time to restore has kept us running after disaster.

Key Insights

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Alternatives Considered

Veritas Backup Exec

We've used BackupExec before, and it was decently suited, but was not nearly as easy to implement. Switching to a purpose-built appliance has made the process of configuring backups and restoring much easier.

Likelihood to Recommend

The Hyper-V backups are very useful. We've had a couple of instances where we've had to use the instant recovery feature, and it worked beautifully. Within about five minutes, we had the VM back up and running. The devices do exactly what we need it to do. We also appreciate the quick response we get from Unitrends on support. We had a drive fail once, and Unitrends support contacted me about a replacement before I even knew the drive had failed.

A little pricey, but worth the peace of mind.

Modules Used

Overall Satisfaction with Unitrends Data Center Backup and Recovery