Unitrends frees you up for other important systems
April 07, 2021

Unitrends frees you up for other important systems

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software
  • Unitrends Direct-to-Backup
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

Unitrends Data Center Backup and Recovery is my main production backup system and currently backup all my hypervisor hosts and virtual machines including VMWare and Microsoft systems. This backup system replaced my old SCDPM solution and addressed many issues and problems like long backup time and inconsistent backup and failing recovery that I have with my previous backup system.
  • Customer service and technical support is top notch. You can chat online or email your issues or problems and someone will get back to you instantly. Technical support is knowledgeable and resourceful.
  • Unitrends instant recovery is a live saver. It is a quick and easy way to recovery from any corrupt or failed systems.
  • Unitrends Ransomware detection is a nice feature to have and to be alerted when there are abnormalities.
  • Unitrends hardware notification alerts me if there is any potential issues or problems with any hardware failure.
  • Unitrends backup systems require deployment of agent to hosts and VMs in order for them to communicate. Every time there is an new update, I have to deployed new agent to update every systems which is time consuming and chances it can break and take down production systems.
  • Comparing to other backup systems in the market, it would be nice to see that Unitrends system can be used as a file share system to hold files shares as well.
  • Unitrends search feature needs a little update to be perfect.
  • Unitrends Backup and Recovery is my production system since it was implemented and it had been solid and gave me the confidence of knowing that all my systems are getting backed up daily.
  • Compared to other backup solutions, Unitrends is the best investment for my company in term of pricing for what I paid for.
  • There are some features that would make this backup system a great solution like agentless and file sharing.

Do you think Unitrends delivers good value for the price?


Are you happy with Unitrends's feature set?


Did Unitrends live up to sales and marketing promises?


Did implementation of Unitrends go as expected?


Would you buy Unitrends again?


  • Commvault Complete Backup & Recovery and Cohesity
After reviewing other backup solutions prior to deciding on Unitrends backup systems, I have a chance to evaluate and learned it’s pro and con on each backup system as well as comparing pricing. Unitrends was the best choice at the time for what I need to replace my old backup system and worked with what I already have in place.
Cohesity, Commvault Complete Backup & Recovery, Veeam Backup & Replication
For the price and the reliability of the system, I highly recommend this solution to anyone who needs a decent backup system to get started. For the features, there are some that I like and a few that I don’t like. For any company with 200 plus systems to backup, this backup system is ideal.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression