VanillaSoft
December 19, 2020

VanillaSoft

Mark Van Bemmel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft is used by the entire company for the purpose contacting prospective students, data management, productivity tracking and solution. It provides a single platform for multiple locations easing the problem of record tracking and information sharing.
  • Ease of use.
  • Tailor to our company needs.
  • Accessibility to VS corp team to problem solve.
  • Increased functionality of reporting.
  • Increased productivity.
  • Agent visibility.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

Call routing, able to designate specific leads to specifics individuals as well as track past call history. Would like to see increased ease of data/info sharing across different teams.