1. Home
  2. Voice Recognition Software
  3. Verint Speech Analytics Reviews
  4. User Review of Verint Speech Analytics
Verint Speech Analytics Review
June 14, 2023

Verint Speech Analytics Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verint Speech Analytics

We create and maintain categories as well as use the reports available in Verint Speech Analytics. We also use them to monitor calls for any requests we receive.
  • Specific Call Monitoring
  • Topic Trending
  • Ability to target specific call types
  • Ability to link it with other applications more easily
  • Import feature
  • Category trending
  • Call monitoring
  • Ability to track whether a project is worth pursuing for cost savings

Do you think Verint Speech Analytics delivers good value for the price?

Not sure

Are you happy with Verint Speech Analytics's feature set?

Yes

Did Verint Speech Analytics live up to sales and marketing promises?

Yes

Did implementation of Verint Speech Analytics go as expected?

Yes

Would you buy Verint Speech Analytics again?

Yes

It easy easily suited to finding terms that are said in day to day language. Sometimes when you are looking for a unique scenario, it is difficult to find if the program name is not already in the Verint Speech Analytics dictionary.