The App Needs Work, But Overall Gets the Job Done
June 28, 2023
The App Needs Work, But Overall Gets the Job Done
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Viewpoint HR Management
- Spectrum Service Tech Mobile App
Overall Satisfaction with Viewpoint Spectrum
We use it for scheduling, billing, and record keeping. We use the app for the field staff to log notes and time.
- Scheduling - being able to drag items around and drop into a schedule is nice
- Having an app to go with the computer software
- Being able to search by name, address or anything
- The app seems to have a lot of issues currently. It likes to log people out and lock them out, especially when bouncing from wifi to cell service
- The billing can be cumbersome
- Looking at images takes a long time to load each one, cant just download all of them
- It has increased efficiency as far as entering notes and record keeping.
- The app has slowed things down for the field as it takes time to get into the app and enter notes and upload photos.
We are able to use it for creating work orders, able to throw it on the schedule, keep notes, and bill. Definitely a lot more efficient than paper.
Do you think Viewpoint Spectrum delivers good value for the price?
Not sure
Are you happy with Viewpoint Spectrum's feature set?
Yes
Did Viewpoint Spectrum live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Viewpoint Spectrum go as expected?
I wasn't involved with the implementation phase
Would you buy Viewpoint Spectrum again?
No