Viewpoint is a benefit for construction
November 24, 2021

Viewpoint is a benefit for construction

Rod Redpath | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Viewpoint Field Management
  • Viewpoint Financial Controls
  • Viewpoint ePayments

Overall Satisfaction with Vista by Viewpoint

We used [Vista by] Viewpoint on a day-to-day basis for the day-to-day work. From using it to keep our invoices for accounts payable up to date and to keep our vendors and subcontractors records and provide [an] efficient payment schedule, to using it enter in time for each of our employees out in the field and in the office and making sure hours are recorded and employees paid.

Pros

  • Maintaining records
  • User friendly on step by step entry
  • Interacting with different departments

Cons

  • Ability to modify to meet company needs
  • Provide a responsive support team for immediate issues
  • Allowing more controls for users
  • It has increased our business providing us with more realistic data
  • We have lowered the amount of finances lost on each project
  • Allowing for each department to contribute to the bottom line has increased
Sage was the previous system that was used prior to [Vista by] Viewpoint, but Sage did not have the tools needed for inner department communication that [Vista by] Viewpoint has available, as well as the tools for the field employees to use to keep track of each task they take on a daily basis.

Do you think Viewpoint Vista delivers good value for the price?

Not sure

Are you happy with Viewpoint Vista's feature set?

Yes

Did Viewpoint Vista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Vista go as expected?

Yes

Would you buy Viewpoint Vista again?

Yes

Microsoft 365 (formerly Office 365), Adobe Acrobat Reader DC, Microsoft Teams
A majority of the time, the usability of [Vista by] Viewpoint has been easy for all levels of experience in technology application. From those just learning to those who are experts in the field, the ability to use and adapt to the tools provided by [Vista by] Viewpoint has been significantly easy and allows for an easy adaptation.
The support is good for the most part, but [we] have had delays in getting certain issues resolved. We have had a third-party company come in to assist us with some learning skills and issues, and then we have had the same company, later on, help with training on certain areas, such as reports.
A majority of what our company does and provides is using [Vista by] Viewpoint daily to keep track and maintain records for each project we work on. From daily time tracking of each employee to cost tracking for each project. We have not had a use that did not meet our needs as of yet.

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