Perfect tool to create a navigation and pre-build experience for clients
June 11, 2021

Perfect tool to create a navigation and pre-build experience for clients

Jason Sauquet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WalkMe

WalkMe is one of the most stable and advanced digital adoption platforms available in the market for Organisations. I have been using WalkMe for a long time as it is very easy to set up with a perfectly stable UI. When using for the first time, it was very intuitive and simple in functions. It settled up very easily and did not even find any difficulties even a person with less knowledge of programming can easily use this as a big relief.
  • This helps me the most to look into the things that what user is searching for and what we need to provide to them.
  • Great future which helps me a lot in the company which is that WalkMe helped me to get a quick help along with giving insights into how users are using the product.
  • Its price is very reasonable any and it is also easy to setup in the department.
  • Enhancing the productivity.
  • The main drawback I am facing in WalkMe is that they are lacking in providing the inbuilt templates. There is a huge need for templates which saves a lot of time and effort also helps in being productive more at work.
  • The platform is lacking somehow in syncing with other tools which are very frustrating for me also it gets slow while logging in.
  • Tracking is effective.
  • Templates.
  • Ease of project monitoring.
  • Integration with other tools is easy and reliable.
  • By adding single or two-liner codes to change the whole feel of the platform is a great feature to have in advance.
  • Customer support of WalkMe is the most satisfying thing I found in it.
  • Intercom
WalkMe is an outstanding platform and its technical support is so calm and professional. Always listen to the queries well and respond out with the alternative or solution to increase a good experience of the user. The best feature of WalkMe which I like the most is the integration with other software. WalkMe can easily integrate with other third-party software which I was already using in the company for the past few years. It integrates with them very well and starts helping in other functions as well. It helps me a lot in changing and advancing my previous software.

Do you think WalkMe delivers good value for the price?

Yes

Are you happy with WalkMe's feature set?

Yes

Did WalkMe live up to sales and marketing promises?

Yes

Did implementation of WalkMe go as expected?

Yes

Would you buy WalkMe again?

Yes

WalkMe has permitted my little team to rapidly construct, test, and dispatch advanced walkthroughs to assist clients with comprehension and gain proficiency with our product. Our company is reliably refreshing and developing so the capacity to trigger yell-outs of new highlights and capacities is incredible. I would recommend this to other businesses to add this platform into their work systems and get benefits from incredible services.