This is MFA at its finest!
September 18, 2023

This is MFA at its finest!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • WatchGuard AuthPoint
  • WatchGuard Endpoint Security

Overall Satisfaction with WatchGuard AuthPoint

We are always looking for way to improve our security stack for ourselves and for our customers. Making the move to Authpoint was a no-brainer. This has been a great product allowing us to keep all of our firewall interactions for VPN and administration safe and secure at all times. The best part is that unlike some of the other apps out there, it provides a simple one-push confirmation pop-up. This feature makes it extremely user friendly so that anyone in the organization can use it regardless of their technical expertise.
  • MFA
  • quick push notifications that don't delay
  • keeping security at the forefront of our network models
  • single sign on capability
  • I have yet to find anything
  • this product already works great
  • it does exactly what it is intended to do and does it well
  • I would like to see an option for more of the fields to populate across different feature segments when programming
  • we have increased security
  • we have increased our customers' security
  • we have seen ROI by saving technician time
No. We are a Watchguard partner. However, we did take full advantage of Watchguard's amazing technical support team with our first few deployments to work through the process seamlessly. They made it very easy for us to get set up and going. They also have a huge database of help articles for reference should we need it.
Using the Watchguard management portal has been an enormous time saver because we are able to manage multiple devices and multiple customer locations all from one single pane of glass. No more logging in and out of a ton of different management portals to accomplish a single task. Efficiency and productivity are key elements in this industry.
The Watchguard Cloud products have worked seamlessly together in my experience. This has been another example of the "single pane of glass" method working to improve our efficiency and productivity. The ability to take this a step further into a "single-sign on" saves even more time. Time is money, so every time we save 5 minutes it helps!
While SonicWall worked ok for a while, ultimately, the WatchGuard VPN (Firebox SSL) proved to be a far superior and more reliable product. The Authpoint addition has made authentication of all services that much more secure. Every new layer of security helps to minimize attack vectors. Adding in the single sign on has made it easier for endpoint users as well so that they don't feel overwhelmed by the need for multiple authentications.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

The Watchguard Authpoint is always used by us on every single one of our Watchguard deployments. We use the Firebox as our standard for the vast majority of our customers, as well as in our own offices. This product allows for the easy deployment, reliability, security, and customization we demand from every solution we implement. The user friendly app makes it a great solution for all users in an organization regardless of technical skill level. Security is paramount, but users have to WANT to comply. Some similar apps on the market make it more challenging or intimidating for some users.