Solid app that's made collaboration easier
November 04, 2021

Solid app that's made collaboration easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex App

The Webex App is used for video conferencing, collaboration, chat, and calling within my organization. It provides a secure option that is easy to use across all of the compatible devices.
  • PSTN calling.
  • Collaboration with Teams and Space.
  • Consistent end user experience.
  • Tighter integrations with third party applications.
  • Stability on lower bandwidth connections.
  • More functionality for Webex for Broadworks users especially with Webinar functions.
  • By consolidating to a single platform with all of the functionality we have had a positive ROI.
  • The calling capability eliminates the need to have a physical desk phone with users that have become comfortable using their computers and smart devices during the Covid pandemic.
Webex App meeting experience is more secure and as easy, or easier to use that Teams and Zoom, especially when meeting with guests outside of the organization. The scheduling is not as easy as Teams for organizations that heavily use the Outlook, but the same or better than Zoom.
Having engaged with Webex support a couple times during and after our deployment process, the support group is quick to respond and very efficient with finding answers. The knowledge base also contains a wealth of information.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App does nearly everything I need it to do, except for the calendar integration with Microsoft Outlook is not as good as I would like.
Webex is good for teams that need to be able to collaborate in any capacity in a secure, compliant space. It is excellent for when you need to work with people inside and outside of your organization with guest access that makes it easy for anyone to use.

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
10
Search
10
Visual planning tools
8
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
4
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
6
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated