Video Collaboration for the New Age
April 18, 2022

Video Collaboration for the New Age

Stacey Purdy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex Meetings

We have 4 locations across 2 states. Webex Meetings allows employees in different offices to be able to collaborate easily and in a more personal way than traditional email or phone. Our employees can now easily meet "face-to-face" even though they are in different states. In addition to using Webex Meetings internal for all of our business meetings and internal interactions, we also sell Webex Meetings to our clients and help to solve similar communication and collaboration issues they might have.
  • Call clarity is incredible and people constantly remark how clear the audio and video are.
  • Ease of use is also amazing. Scheduling a meeting and joining meetings could not be easier.
  • Administrative controls are great and the amount of features that can be control at the organization level are great.
  • Integration with non-Cisco video devices is a bit frustrating but understandable since they sell devices
  • Increased revenue due to the ability to do demos over video conference during the pandemic and after.
  • Increased productivity and collaboration between employees
  • Better internal communication
Webex Meetings is superior to each of the other products we tried because of its better security, ease of use, and quality of audio and video. We have been using Webex Meetings for 2 years, and now when a vendor or client sends a meeting invite from another platform, it is glaringly obvious how clunky or hard to use the other platforms are. Webex Meetings just makes sense when you use it. The options are where they should be and the features are things that should be in any video conferencing platform, and the feature list grow every month.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Microsoft Office 2016 (discontinued), Adobe PhotoShop, Affinity Publisher
In two years of daily use, it has never been down or unavailable. We have not experienced any outages. There have only been 2 times I have had to open a ticket for support for a an application issue and both were resolved quickly and neither were for significant problems that would prevent the user from using the application.
Whether you have a business of 2 or 2000, Webex can work for you. It is easy to deploy and configure and there are multiple buying options that allow business to expand their users as the business grows. Adding users is easy and the platform is infinitely scalable to suit the needs of any size business.
Webex Meetings is quick and the Control Hub administration is robust. The Control Hub pages do load a bit slower than I would prefer, but it is understandable since there is a ton of information that has to be pulled in real-time. Meetings start and load quickly and the end user experience is great.
Webex Meetings is well suited to business scenarios where participants can't be face to face and need to meet. Businesses that have multiple locations, or have clients that cannot come to the office, or even businesses with hybrid working environments where employees are mobile or work from home. It is an exceptional video collaboration suite and provides numerous features and great audio and video quality on any device.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
9
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10