Item: Webex Meetings
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Being a support specialist, we have to use a variety of tools to connect with clients in meetings, and Webex Meetings is one of the tools that we use a lot.
I personally prefer Webex Meetings, when I like to present more "feature rich" content. In Webex Meetings the Camera quality looks more crisp and especially when I share the screen, the screenshare window visual is smooth and clear. This being my personal experience.
The one-click invite is like a reward for me, while using Webex Meetings, and I like to use Webex Meetings on my IOS, which is favored with a materialistic build.

Pros and Cons

File sharing
Chat
Video Presentation
Screen sharing
Chat window control

Heavy materialistic UI, can become slow on old/poor hardware
There is always a pop-up to download the Webex App, and the web version is not that well-built.

Return on Investment

My frustration due to dropped calls has reduced since I shifted my basic meeting application to Webex Meetings.
High quality videos make a good impression on clients.
No monetary ROI apart from keeping the prestige for my organization in front of my clients.

Cisco Products Used for Hybrid Work

Webex App
Webex Calling
Webex Webinars
Cisco AnyConnect
Cisco Umbrella

Alternatives Considered

Microsoft Teams and Zoom

I had a lot of connectivity and call drop issues with Zoom and specifically Microsoft Teams, but with Cisco Webex Meetings, I come into call drop scenarios very rarely, specifically when there is an ISP-related issue.
In Microsoft Teams, there is very less control over the chat windows, as compared to Webex Meetings. Zoom and Teams lack advanced polling and QnA features, which Cisco Webex Meetings provides.
After switching to Webex Meetings, nearly all of my problems were resolved.
I especially learnt that I could utilize my FHD camera fully on Webex Meetings.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Likelihood to Recommend

Previously when switching to Cisco Webex Meetings. It happened a lot of times where the meeting suddenly dropped off because of the Internet or network connectivity. Checked with the ISP and having a 200 mbps plan, there seemed to be no problem from ISP and this was getting frustrating for my office clients, especially when I was the presenter.

And sometimes the "other" meeting applications which I used, plainly used to prompt "Dropped because of unknown reason".

This got really frustrating. But afterward when I started using Cisco Webex Meetings. The call dropping scenarios became less and I don't know how the embarrassing scenarios got lowered down in numbers. And I realized that I can potentially use my laptops FHD camera to stream FHD live presentations.
Since then, I got habituated to high quality video meetings.

A personal review of Cisco Webex Meetings, a Feature rich Video Conferencing platform.

Overall Satisfaction with Webex Meetings