Webex end user feedback
December 06, 2023

Webex end user feedback

Caitlynn Smart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Webex meetings are used for one-on-one meetings with staff, for team meetings, patient visits.
  • Easy to use
  • Screen sharing
  • Whiteboard
  • Chat
  • Breakout sessions
  • I wish it was more Integtated with teams platform.
  • We have the iPad in our training rooms with the projectors, I wish this was easier to use. Its not easy to set up your work computer and just plug in and log into a webex its difficult and there was no training from Webex on how to use this product.
  • Webex Meetings
  • Webex Calling
  • Webex Webinars
  • Webex Events
  • Cisco Meraki Wireless Access Point
  • Cisco AnyConnect
  • Cisco Secure Access by Duo
We faced how to get work phones at home, how to set up VPN's for employees to log into our secure network at home and how we would do office visits virtual, we had done this before but it was in office and the patient was virtual.
We started using Jabber, Meraki, Webex meetings
It can be hard to integrate hybrid work if the employee or the population you service is underserved and may not have the knowledge or the equipment to do a visit or work.
Teams is an application that is more integrated with the work we do on a daily basis, this platform has the ability to keep work documents and share them with teams, track calendar, message employees, and a whole lot more than Webex does.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

No

Webex is easy to use, shows my work calendar and is easy to add my link while in Outlook. I wish it was easier to use when only having one screen to see as I cannot see the people on the call and the material I am showing easily.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
Not Rated
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
10
Q&A
10
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated