One of the best webinar platforms ever.
November 15, 2023

One of the best webinar platforms ever.

Joe Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Webinars

We primarily use the Webex webinar application to plan and run webinars for our end users. A lot of user interaction was missing from our side, and this was causing a lot of churn and revenue loss for us. We wanted to establish a seamless way of connecting with our customers, and Webex webinars were the best choice for this. Webex webinars offer a wide range of interactive elements like live polls, check box answers, etc which easily enables us to interact with our users more during webinar sessions.
  • Recording and accessing the webinar recording is very simple and straightforward with Webex Webinars.
  • Creating webinar registration pages is very good with Webex Webinars.
  • The co-host and the coordinator controls and the admin restrictions controls are very much comprehensive with Webex.
  • Switching between sharing our screens and sharing our videos is somewhat challenging in Webex Webinars.
  • More custom branding options could be introduced for webinar registrations.
  • We can send attachments in chat clipboards and this is sometimes a challenge.
  • We have been able to interact with our customers much better, which has helped us reduce churns by 28%.
  • Our overall revenue has increased by 13% thanks to the additional value added to the end users through webinar sessions from Webex.
  • We are able to save a lot of time and effort by engaging with more than 1000 users at the same time with Webex Webinars.

Do you think Webex Webinars delivers good value for the price?

Yes

Are you happy with Webex Webinars's feature set?

Yes

Did Webex Webinars live up to sales and marketing promises?

Yes

Did implementation of Webex Webinars go as expected?

Yes

Would you buy Webex Webinars again?

Yes

One great thing with the Webex Webinar is the option to go for a trial webinar run with the co-panelists before the actual webinar. The exact webinar is being presented but just for the hosts, which helps us iron out all our jitters and mistakes. Also, different language support is provided, which enables us to reach a wider audience much more efficiently. With the help of Webex webinars, the sessions are much more engaging and interactive. The in-session chatting option is also very much comprehensive, which I like very much.

Webex Webinars Feature Ratings

Audience polling
10
Q&A
10
Dashboards
10
Data exportability
10
High quality audio
9
Mobile support
9
Participant roles & permissions
10
Confidential attendee list
10
Branding options
8
Integration to Marketing Automation
10
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10