Webexpenses Review
Updated November 26, 2024

Webexpenses Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

We use Webexpenses to manage our incidental personal expenses. It replaced a previous excel based system that was highly manual and labour intensive. The system has enabled us to automate expenses, reduce paperwork and take out a large amount of manual intervention. It also enables us to manage expenses on the go via the mobile app.

Pros

  • Ability to manage expenses on the go via app and desktop tools.
  • Full access to expense history for end of year tax reporting.
  • Custom reports to enable better analytics.

Cons

  • The automated reading of receipts could be more accurate.
  • Editing claim items on mobile can be frustrating as it's not the most user friendly interface.
  • Personally I'm saving 3-4 hours per month not having to file manaul expense reports
  • Being able to upload receipts on the move via the app is helpful and time saving
Simple, intuitive but would be improved if automatic receipt reading was more accurate. It would also be helpful to integrate with digital receipts where offered by vendors so these could download automatically rather than need to print as a PDF and transfer to the app. AI intergration would also be beneficial


Whenever I have had the requirement to engage the suppport team, their help has been useful. They have answered queries quickly, explained processes and been able to get the response right first time. They have also checked back in to ensure no further problems and that the help received was useful.
As a user, this tool revolutionises expense management by enabling me to add receipts instantly on my mobile device. It intelligently collates all necessary financial information, streamlining the claims submission process. The seamless capture and organisation of expenses saves considerable time, transforming a traditionally tedious administrative task into a quick and effortless experience.
While I am unable to provide an administrator's perspective, as a user I'm no in a position to comment on the purchase process. My experience is limited to using the product, and without direct knowledge of the buying or implementation details, I cannot offer comprehensive insights into the procurement side of the service.
It is many years since I last used the SAP process that I have outlined in my answer above. As I recall it had many of the same features that Webexpenses has so I would say it is a comparable product. Webexpenses does not lack any of the functionality that I used in the previous product so I would have to say that it stacks up rather well, as I've noticed no difference in my use.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Well-suited for organisations of all sizes, this expense management tool offers exceptional value. As a user, I appreciate its intuitive interface, precision, and time-saving capabilities. The platform streamlines expense tracking and reporting, making financial management effortless and efficient. Its user-friendly design ensures quick adoption and seamless integration into existing workflows.

Webexpenses Feature Ratings

Expense Management
Not Rated
Employee Expense Reporting
Not Rated
Corporate Card Reconciliation
Not Rated
Payment Management
Not Rated
Customizable Approval Policies
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Electronic Funds Transfer
Not Rated

Using Webexpenses

185 - They represent all departments across the wider business, including, but not limited to the sales department, marketing teams, Human Resouce professionals, the finance division, Information Technology teams, supply chain functions, and many other areas of our business that support the day to day running of the organisation in its goals.
1 - Support for the Webexpenses system is provided by one internal resource who is the go between for the company and the service provider. This internal resource has a broad knowledge of the system, but ultimately we would rely on the support services offered directly by the team at Webexpenses that we are able to access via the web and mobile applications.
  • Efficient expense management
  • Ease of reporting
  • Prompt and accurate reimbursement
  • None to report
  • Integration with internal systems to enable seemless submissions and payments.
Whilst I am not in charge of the decision to either purchase, or retain use of this software application, I am also not aware of any discussion to move to another provider. As a user I am happy with the tool and it's functionality and would be supportive of our business retaining use of the software service.

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Uploading receipts via email
  • Sibmitting claims
  • Mileage claims take a few clicks
Yes - The interface that the application provides for use on a mobile phone generally works well for my style of usage. I mostly use the applciation to upload receipts on the go. When I have used the application to process claims and update items it can be a little clunky, and whilst Ok I prefer to work from the desktop.

Comments

  • Evie Parker | TrustRadius Reviewer
    Evie Parker
    (Vendor Representative) commented 18 days ago
    Hi there, Thank you very much for filling out such a detailed review. We have passed on your comments to the necessary departments. We are glad to hear that Webexpenses is speeding up your expenses process. If you would like any further support, please feel free to contact support via https://support.webexpenses.com/hc/en-us Best wishes, The Webexpenses Team

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