Surprisingly simple
November 12, 2021

Surprisingly simple

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses are used throughout my company by all users, by using Webexpenses it removed a lot of lost admin time to process any expenses. it enables me to put a claim expense in as they arise and with 2-3 days it's pad back. It allows me to check the process of any claim ongoing. It keeps a log of all expenses requested in one page.
  • Quick payments made
  • Reduces admin costs
  • Good record of expenses
  • Reduces human error
  • Email updates
  • Simplifying the claim process
  • Better user instruction - pop ups
  • Reduce back log of claims
  • Reduced errors in processing claims
  • Employees were more likely to ultize claims process using webexpenses as the process is simple and quick to process
The app is fairly straight forward to use, useful pop up tips/instruction could be especially when first using app.
Expenses used to be done through Line Manager and HR, there was always a back log towards month end but by using the app employees seem to claim as they go along, this also frees up the time of both Line Manager and HR to be more proactive.
To reduce admin time and make the process more user friendly for the users.
We used to use an internal process that could take up to 2 weeks to fully process now this is done in a matter of days

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

When working out in the field using a laptop can be difficult so to be able to complete the claims process through my phone is a great help. This also helps reduce a large amount of claims being submitted at month end