Overall Satisfaction with Workday HRMS
- Workday has a robust reporting engine and handles workflow very well. Business processes can be established to handle virtually any scenario. Their Worktag model offers an effective means of hierarchical reporting.
- Workday has a Big Data initiative. They extend the capability to mash data from various sources into the Workday platform. While it is possible to extract data from the Workday platform, their is a governor on the API in terms of volume that can be exported. We find this limiting and creates complex processing for our business intelligence team. We have been able to use custom reports to extract large volumes of data, but this still remains slower than a traditional fat-client ERP database connection.
- We have found that Workday did not thoroughly test deprecated functionality during new releases. This has caused some functionality to 'break' unexpectedly when upgrading tenants. That being said, they have been quick to collaboratively work with us to resolve the issue(s). I suspect this process will ever improve as the company continues to grow.
Genesys. We chose Workday due to functionality and competitive pricing.
Workday HCM Feature Ratings
Using Workday HRMS
- Currently, Workday is used to support HCM functions. This includes Payroll and Benefits.
- We are currently transitioning from PeopleSoft Financials to Workday Financials.
Evaluating Workday HRMS and Competitors
Oracle's PeopleSoft HCM & Financials
Workday HRMS Implementation
- Vendor implemented
- Professional services company
We partnered with Workday and TowersWatson on the HCM side of the project. We are partnering with Workday and CedarCrestone (http://www.cedarcrestone.com/) on the Financials project.
Workday HRMS Training
Workday HRMS Support
Yes - Workday support has been adequate and timely. They also publish a wide variety of resources on their Workday Community site which have been invaluable to our team. The API is also formally documented and available on this site.