Overall Satisfaction with Workday Human Capital Management
Workday is our new HRIS that has replaced SAP company-wide. We are using Workday as our system of record and strategic platform for performance management, hiring and onboarding, expense management and human capital management. With Workday, we streamlined our open enrollment process from last year, we've reduced the time it takes for HR business partners to support their customers, and we've reduced data entry errors significantly. Automating employee self service tasks has also freed up our HR team to address more strategic issues and perform fewer transactional tasks.
- Intuitive system: employees who are even minimally tech savvy can find more than one way to complete the task they are trying to do by themselves.
- Customizable and flexible business processes: Workday has the ability to adapt to a changing workforce and changing processes and policies very easily.
- Cloud based: Employees can access Workday from any computer and complete processes we need them to in a timely manner, without having to be logged into our company network.
- User Experience/Layout: Many screens in Workday have several scroll bars that can make navigating Workday difficult.
- Creating and merging custom security groups is not an easy task from the client side of Workday. Having a diagnostic walkthrough solution for creating custom security would be helpful.
- While onboarding is beginning to function in Workday, there is not yet a seamless integration to bridge services from an Applicant Tracking System into Workday.
Workday is much more powerful and easier to configure with less support from IT than either ADP or SAP. We demoed ADP and used SAP for several years, and we are finding that the functionality is much more accessible to our users which promotes greater data accuracy and effectiveness in reporting as well.