Workfront - fell far short of what we were sold

Workfront is currently being used across our whole organization as our main tool for all project planning and execution as well as day to day to time logging for all employees. We selected this tool thinking it would be able to address the a much broader part of our everyday life (T&M projects, financial integration, bug tracking, resource management, etc). Unfortunately after three years we've only been able to have a successful implementation with very basic project management based activities and time logging. One area we had high hopes for was the resource management offered by Workfront. Unfortunately, the resourcing management fell short of our expectations. Also disappointing was the integration with JIRA. While Workfront touts this as a strength, it's a costly route that at the end of the day wasn't as polished as we had hoped. For example, you need to pay for the JIRA connector, pay for an annual fee for this connector, and pay for an additional user license that this connector uses to talk to Workfront. The nickel and diming here was something we opted to avoid. Zooming at the the birds eye view here, I'd have to say that the main cause of most of problems was a poor implementation and training.